Shipping policy

General Terms:

We strive to deliver products purchased from Bloomhouse in excellent condition and in the fastest time possible.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges (The Order value is calculated after applying discounts.)

If a part of the order is cancelled, shipping charges will not be refunded

If an order is returned which is delivered to the destination, original shipping charges will not be refunded.

Kindly note that cancellations are subject to our Cancellation and Return Policy.

We at Bloomhouse offer free shipping in India for all orders above Rs.499.

All orders usually gets shipped within 3-5 working days. So you can expect a delivery between 5-7 days for India.

Orders containing custom products do expect a delivery between 20-35 days as these are made to order.

You will get a tracking link / number in your inbox as soon as your order is shipped. Please allow 24hrs for the status of the shipment to correctly display at the tracking link.

In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we or the parcel/courier/logistics service provider may contact you on your email id or phone number provided by you.

We only make use of reliable courier companies and/or Speed Post. Bloomhouse is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of Bloomhouse. We shall endeavour to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.

In the unlikely event that delivery is not possible for any reasons outside the control of Bloomhouse, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force majeure events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by full refund.